Category Archives: Online Reviews
How to Stop Bad Reviews Before They Happen
ShareI was at West Steak and Seafood the recently. I had a great meal; service was very good too, it was a great night. I could go on and on about how delicious my cut of steak was and how … Continue reading
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Reviews or Testimonials? What’s the Difference?
ShareChances are you have some of both for your business – testimonials and online reviews. Both do essentially the same thing; discuss the service you provided in the form of a public, published comment. They provide your potential customers an … Continue reading
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Online Reviews Killing Your Business?
ShareIf you’re still one of the stubborn few whose response to reviews – negative or positive – is simply, “who reads reviews anyway?” – you’re in for a wake up call. The infographic below (by 540|SEO) does a great job … Continue reading
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The Business Owners’ Role in Getting Online Reviews
ShareEverything starts at the top. Great ownership and management produce great employees who in turn give great customer service. It’s not really a secret. But how can you tailor some of the things you do as an owner or manager … Continue reading
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Don’t Participate in Review Syndication, Fake Reviews or Paid Reviews
ShareWith the rise of review syndication sites and paid reviewers, it can be tough to get an honest impression of a company. Seems crazy right? Review sites, whose sole purpose is to make companies transparent, are doing the exact opposite … Continue reading
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